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Keep the ticket open

WooCommerce Support System shows in the back-end the list of tickets opened by users, highlighting in bold - as well as through the system of labels that identify the status of the request - those that have yet to be processed. To open the single ticket and see its...

Not just for logged in users

Logged-in users who have made a purchase on the site will have the opportunity to open a support ticket. WooCommerce, however, also allows guest users to purchase, without the need to register, which is why the plugin allows you to enable the service even in these...

Add media to the ticket

WooCommerce Support System gives your customer the ability to insert images - and all the other file formats supported by WordPress - into the ticket messages. To activate this feature you need to enable the plugin option shown in this image: Composing the message of...

Email notifications for users and administrators

WC Support System allows you to enable email notifications, for both end users and administrators. With each new ticket published or when an existing one is updated, a notification will be sent with all the details. In addition to the possibility of setting the email...

Customize the style of your support tickets

WooCommerce Support System allows you to customize the color of the support tickets, with the possibility of selecting a background color and one for the text. It is possible to differentiate with different colors the tickets published by the user, from the response...

Define the page for user support

The plugin allows you to select a page of your WordPress site, in which to show the assistance service to the user. It is also possible to create a new page, as shown in the image below. With this option you can decide whether to insert the user's ticket table, before...

Last minute bookings

As seen in this article, WP Restaurant Booking allows you to set the number of seats that can be booked for each day of the week. This allows the restaurateur to exclude certain seats from the system, to use them with customers who show up at the restaurant without a...

Management and status of reservations

You can access bookings received from WPRB/ Reservations, or simply by clicking on WPRB. They are shown in descending chronological order, so you have the latest reservation received at the top of the list. It is however possible to sort the elements by date, time,...

Email notifications

WordPress Restaurant Booking can send an email notification of the booking to both the restaurateur and the customer, in this case with the possibility of personalizing the message. To access the notification settings just go to WPRB/ Settings/ Notifications. Each...

Back-end booking

WordPress Restaurant Booking allows you to create new reservations directly from the back-end, a useful feature for the restaurateur who receives telephone requests from customers daily. As you can see in the image, you can assign a title to the reservation, or let...

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