WooCommerce Support System

Home > Documentation > WooCommerce Support System > Define the page for user support

Define the page for user support

The plugin allows you to select a page of your WordPress site, in which to show the assistance service to the user.

It is also possible to create a new page, as shown in the image below.

With this option you can decide whether to insert the user’s ticket table, before or after the content already present in the selected page.

Using the shortcode

If these options aren’t enough, you can also use the [support-tickets-table] shortcode to position the support ticket table in any area of your website.

Integrazione AI nel WooCommerce Support System

Guida completa alla configurazione e utilizzo della funzionalità AI nel WooCommerce Support System Premium. Configurazione passo-passo, esempi pratici, personalizzazione avanzata e risoluzione problemi.

Sending notifications to multiple recipients

It may happen that the user needs to forward the ticket conversation to one or more email addresses and, for this, WooCommerce Support System has a dedicated function: Additional recipients.

Back-end ticket search

Over time, with the increase in requests for assistance from users, it becomes essential for the administrator to be able to easily retrieve specific tickets, perhaps among hundreds if not thousands…

Need more help?

Please open a support ticket using the links below.