WooCommerce Exporter for Contabilità in Cloud ti consente di esportare utenti WordPress come clienti o fornitori. E' possibile selezionare il livello di utenza desiderato tra quelli presenti nel sito, in modo da effettuare un'esportazione più accurata. Il plugin recupera anche i gruppi di...
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Personalizzare il form di checkout
WooCommerce Exporter for Contabilità in Cloud consente di aggiungere i campi necessari al modulo di checkout per procedere con la fatturazione, anche elettronica ove richiesta. Attraverso Contabilità in Cloud è possibile decidere quali documenti fiscali verranno emessi e, di conseguenza, l'utente sarà...
Connettere il plugin a Contabilità in Cloud
Dopo aver attivato il plugin ed inserito la Premium Key ricevuta con l'e-mail di conferma dell'ordine, utile per mantenere aggiornato il plugin oltre che per ricevere supporto, devi effettuare il login utilizzando le tue...
Invio notifiche a più destinatari
It may happen that the user needs to forward the ticket conversation to one or more email addresses and, for this, WooCommerce Support System has a dedicated function: Additional recipients. Once this option is activated, in the creation of a new assistance ticket the...
Ricerca ticket in back-end
Over time, with the increase in requests for assistance from users, it becomes essential for the administrator to be able to easily retrieve specific tickets, perhaps among hundreds if not thousands of other contents. WooCommerce Support System allows you to carry out...
Apertura e aggiornento di un ticket da parte dell'utente
To open a new ticket, the user just needs to click on the dedicated button and select the product for which he wants to ask for assistance. Once this is done, just add a title and proceed with the drafting of the ticket, using the traditional and complete WordPress...
Lo stato dei ticket
WooCommerce Support System provides three different ticket states, which are represented by three easily recognizable colored labels. When a request for assistance is created by the user, it automatically receives the status of Open, with a red label. All tickets with...
Chiusura automatica dei ticket
WooCommerce Support System allows you to automatically close tickets that are not updated by the user within a certain number of days. Once the dedicated option has been activated, it will be possible to set the number of days of inactivity of the ticket, and the...
Mantenere il ticket aperto
WooCommerce Support System shows in the back-end the list of tickets opened by users, highlighting in bold - as well as through the system of labels that identify the status of the request - those that have yet to be processed. To open the single ticket and see its...
Non solo per utenti loggati
Logged-in users who have made a purchase on the site will have the opportunity to open a support ticket. WooCommerce, however, also allows guest users to purchase, without the need to register, which is why the plugin allows you to enable the service even in these...
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