Hi, thanks for your purchase.
Your video is not working, you can see that by putting the url in your browser.
https://jeruk123.com/public_html/wp-content/uploads/2016/123/xfiles/The X-Files S10E01.mp4
Please, don’t use spaces in your file names, is never a good idea.
Another thing. Don’t force the media type if is not required (file type = mp4), do it just if necessary. To be clear, if your url comes with .mp4 in the end, you don’t need to do that.
Please let me know if you can fix it.