Pro Version – Black Screen

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Home Forum JW Player 7 for WordPress Pro Version – Black Screen

  • Questo topic ha 5 risposte, 2 partecipanti ed è stato aggiornato l'ultima volta 6 anni fa da ilGhera.
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  • #1470
    z4bl3nk
    Partecipante

    Hii..

    I just Bought the pro version.. After i test it it’s jus show black screen with only sound.
    How to fix it..

    Heres the link https://jeruk123.com/test/

    Thanks

    #1471
    ilGhera
    Amministratore del forum

    Hi, thanks for your purchase.
    Your video is not working, you can see that by putting the url in your browser.
    https://jeruk123.com/public_html/wp-content/uploads/2016/123/xfiles/The X-Files S10E01.mp4
    Please, don’t use spaces in your file names, is never a good idea.
    Another thing. Don’t force the media type if is not required (file type = mp4), do it just if necessary. To be clear, if your url comes with .mp4 in the end, you don’t need to do that.
    Please let me know if you can fix it.
    Thanks.

    #1472
    z4bl3nk
    Partecipante

    Hi..

    It’s still black screen

    Thanks

    #1473
    ilGhera
    Amministratore del forum

    Did you try the video in the browser? It’s not working to me.
    You can try with a YouTube video and a self hosted video like this one:
    [video src="https://ilghera.com/videos/jw-player-7-for-wp-more-videos.mp4" /]

    #1474
    z4bl3nk
    Partecipante

    Yeaaa finaly.. the file is corrupt, i reupload it and it’s works now.

    Thanks 🙂

    #1475
    ilGhera
    Amministratore del forum

    You’re welcome.
    Enjoy your premium plugin and if you find it useful, please consider to leave it a good review.
    Thanks in advance.

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