Premium Support

By your side to help you

Need to solve this fast?

Here are some useful tips.

Be descriptive

Provide as much details as possible about the error you are encountering.

WordPress access

Often logging into your site might be useful, provide a temporary admin account in the ticket.

Debug log
It is crucial for debugging, save time and activate it by following these instructions.
Be patience

Excluding weekends, we always answer in max 24h but usually we’re faster!


Check out the most common questions.

Do I need an account on this site to access?

No, an account is not necessary, you can access to this support service with the email used in the order and your Premium Key.

Premium Key... out of date?

You need to do a new purchase for another year of downloads, updates and support.

Premium Key... not valid?

Check that you have copied the Premium Key correctly, it often ends with one or more special chars.

Where can I download the purchased product?

In the order confirmation email you can find the download link for the product you have just purchased.
Also, with a valid license key, you can always download your premium plugins from the download page of this site.