Reply To: I can't download JW Player 7 for WordPress – Premium

Home Forums JW Player 7 for WordPress I can't download JW Player 7 for WordPress – Premium Reply To: I can't download JW Player 7 for WordPress – Premium

#3766
ilGhera
Keymaster

Hi platypus,
the first think to do in understand which kind of error you’re getting with the premium plugin, so we need more information.
You can activate the debug and read the file wp-content/debug.log.
https://codex.wordpress.org/WP_DEBUG

The Premium key works for one year so yes, you have to update your license.

Regards.