Hi Kelli. Thanks for your purchase and sorry for all the time that I took to answer you.
If I’m not wrong, all you need to do is add an image using the Video Poster Image field.
Please, let me have a page link with a single media content added using the plugin.
Yes, you are correct, indeed. Just needed to do more exploring to determine what I was missing. I do have an issue with WordPress trying to run the rmtp and .m3u8 links so that they show depending upon the platform. The code masters around the web seem to think it’s a bug with the new jwplayer 7. I’ve created a work-around but it shows error screens toggling b/w desktop and mobile, so I created a separate “mobile” button. Link: http://184.108.40.206/index.php/compass-live-broadcast/compass-college-sports-channel/ — If you have any possible solutions, please share. Thanks in advance! KG