6 March 2019 at 16:30 #4036
i ordered a premium plugin (jwplayer7 for wordpress) with 6 moths support but cannot access it on the site. so i created a account and can still not enter so here i am.
I was wondering why logo link and other bars are not optional. i cannot click on them why is that. the whole reason i wanted this was because of the logo.
Thanks.6 March 2019 at 17:04 #4038
thanks for the purchase.
Envato has his own support method so, if you have bought the product from there, you have to use them tools.
You’re right, it’s a bug.
Please, replace the file [PLUGIN FOLDER]/admin/jwppp-admin.php with this one, I will release an update asap.
Plase, let me know if this worked.
6 March 2019 at 17:51 #4041
- This reply was modified 2 years, 2 months ago by ilGhera.
Please, download the file again.
Thanks.6 March 2019 at 19:29 #4042
thanks. i will.7 March 2019 at 1:03 #4043
Yes it works. thanks for the update. Is it possible to move my logo a little lower because when i go full screen it vanishes into the dark corner of the screen. If not than its no problem im happy enough. thanks again.7 March 2019 at 9:32 #4044
Hi @thifop, happy that it worked.
Thanks for reporting the bug 😉8 March 2019 at 9:03 #4045
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