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I am sending the screenshots to your info email address. Let me know when you get them and if you need anything else. Thanks for helping me out in this.
Here is the information you are requesting:
Website link: https://www.avbbcorp.com/teracue-case_studies
Note that on the top left says “Loading the player” but nothing happens
Option 1 (video saved in own website library): https://www.avbbcorp.com/wp-content/uploads/2017/02/red-magma-2K.mp4
Option 2 (from YouTube – live video): https://youtu.be/D3WBPXXGoxc
Trying to paste the screenshots but nothing happens to include it in this post. If you need to send me your email, you can let me know through my email: firstname.lastname@example.org
First of all, let me disclose that I know nothing about coding and I just try to follow instructions the best way possible and try to understand what I am doing. My boss wants to use JWPLAYER in our company website to show a video from a specific URL. Such URL is a feed from some recorded events from one of our customers.
So, I downloaded the JWPLAYER 7 (free for now to see if it works for our needs or not) and followed your steps to install this plugin. I set it up according to the video (https://www.youtube.com/watch?v=e5zl5g4jQzo), using the FTP method. So now I have a file as follows: /public_html/jwplayer/jwplayer.js
I configured the plugin through the dashboard, entered the license key, set the player library URL: http://www.avbbcorp.com/jwplayer/jwplayer.js and set it to just work for pages.
In the page where the video should be displayed (https://www.avbbcorp.com/teracue-case_studies), the JW PLAYER settings are – for testing purposes:
MEDIA URL: https://www.avbbcorp.com/wp-content/uploads/2017/02/red-magma-2K.mp4
[I am using a video that is in my wordpress library for testing purposes]
and switched the URL to: https://youtu.be/v0OyCEBkAP8 to test another link from YouTube (a live feed fron National Geographic)
In either case nothing happened, my page shows “Loading the player” on top and that’s it.
I don’t know where I am supposed to be a code, if any, to display the link on the page. Or would the fact that I entered an URL on the JWPlayer settings for that page be enough?
Please advise and sorry for my lack of knowledge on this topic. Thanks,